References for Business Process Analysis

Just to get started:

Alec Sharp and Patrick McDermott's, Workflow Modeling: Tools for Porcess Improvement and Application Development, Artech House, 2001
Among many innovations, proposes six dimensions (called enablers) to the process analysis:

1. Process workflow design (actors, steps, flow);
2. Information technology (applications, databases, etc)
3. Motivation and measurement (reward and punishment schemes)
4. Human Resources (skills, training, job definitions, organizational structure)
5. Policies and rules
6. Facilities design

Best source I've ever found to explain practical approaches for the novice as well as the expert for "as is" and "to be" process modeling.

Once Alec's permission is gained, will add more of their insights.


"Learn business process modeling basics for the analyst" by IBM's Ken Beck, Joshy Joseph, and German Goldszmidt. See: http://www-128.ibm.com/developerworks/webservices/library/ws-bpm4analyst/
Offers more than a sales pitch for a product but is necessarily brief.

Barbara von Halle published a series of articles about 15 years ago that remain a seminal work; will track down to see if available on-0nline.

Michael Havey, Essential Business Process Modeling, O'Reilly press, 2005
Does less to explain how to do modeling than to show notations and standards. Helps to explain the differences among standards from Workflow Management Coalition, Business Process Management Institute, and others. Helps understand the role of BPEL in process modeling.

Will add other references over time. Please suggest your own.